BELFAST, UK — Monday 2nd August, 2010 — su53 Solutions today announced it has received the certificate of a new global quality accreditation program by SAP AG (NYSE: SAP).The certificate was awarded by the SAP Active Quality Management organisation for su53 Solutions’ demonstration of clear quality standards and processes that, in collaborative interaction with SAP, ensure that a customer project is delivered to specification, on budget and on time.

The accreditation is awarded globally to channel partners that prove active quality management of their sales processes and delivery methodologies.

su53 Solutions is closely aligned to the key principles of quality that SAP believes to be fundamental to the success of every implementation, designed to deliver high-quality software and support while providing the right processes, tools and services to drive successful projects and delivery.

Businesses today are continually challenged to manage risk in increasingly complex projects. As a certified member of the global quality accreditation program, su53 Solutions will be able to help SAP customers avoid escalations, maintain profits, reduce profit dilution and improve successful delivery through the program lifecycle. In addition, the program offers a quality approach for sales processes and delivery methodologies through access to enhanced SAP channel quality templates and processes. With a distinct focus on quality deliverables, the accreditation also helps partners improve the success of bids by providing a sales differentiator from other partners through quality wording and information as well as risk mitigation activities.

“We are delighted to have received this acknowledgement of the quality standards we operate” says Gary Carter, su53’s Director responsible for this recognition. “Doing what our clients want and need is crucial to us, and our track record of delighting clients has now been formally recognised by SAP though this demanding qualification process. It’s a testament to the capability, skill, attitude, and sheer hard work of all of the people in su53”

The annual partner quality plan and quarterly quality reviews form the basis for the global quality accreditation programme by providing a way to monitor joint performance and measure success. Partners are required to submit an annual quality plan to showcase how they will improve quality in their own organisation during the year. In addition, the quarterly quality review enables joint risk monitoring via open bilateral communication as well as identifying and preventing issues.

“At SAP, we are continually striving to help customers manage the implementation of integrated software solutions, and encourage our partners to work to the principles of quality adhered to throughout SAP,” said Matthew Costello, UK SAP Alliance Manager. “The new global quality accreditation programme allows us to work with partners such as su53 Solutions to help ensure customers receive the necessary information to make informed decisions about their solution and implementation options, as well as realise the value of their investment early on and to its full potential.”

About SAP
SAP is the world’s leading provider of business software(*), offering applications and services that enable companies of all sises and in more than 25 industries to become best-run businesses. With more than 97,000 customers in over 120 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE, under the symbol “SAP.” For more information, visit www.sap.com.


(*) SAP defines business software as comprising enterprise resource planning, business intelligence, and related applications.

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